Terms

The licence

Motive Player is published by Motive. The free build is free to download and use. A key unlocks the rest of it: the shaping tools listed on the pricing page. You are buying the right to use those tools, not the software itself.

• One key runs on one PC at a time. Two PCs in use at once need two keys.
• You can move a key to another PC by pasting it there. The first move is free; after that a key can move once every 30 days. A PC that still has the key saved takes it back if Motive is opened there once a move is allowed again, so use Take the key off this PC on a machine you are leaving.
• Free updates, forever, no matter which version you bought at.
• Unlocking a key and a short check each launch talk to the licence server. What those requests carry is written out in the FAQ.

Refunds

Keys are delivered instantly, and all sales are final once your key has been sent. If Motive does not work on your machine, contact me first: I will help you get it running, and if it genuinely cannot work I will refund you. The refund section has the detail.

When a key can be withdrawn

A key can be withdrawn if its order is refunded, if the payment is reversed, or if the key has been published for other people to use. A withdrawn key stops working at the next launch after Motive hears about it from the licence server, up to seven days later if that launch is offline, and Motive goes back to being the free build. A PC that stays offline cannot hear about it: if it holds its yearly unlock file, the key keeps working there until that file runs out, up to a year, and then for seven more days. Without that file, it keeps working for up to seven days. Your settings and your files are not touched.

If you think a key was withdrawn by mistake, email me with your order ID.

Your files and your device

Motive does not include, host or sell any video content, and it comes with no scripts. You bring your own, and you are responsible for having the right to use them, and for following the rules of any site you open inside it.

Motive drives physical hardware. Use your device the way its maker intends.

No warranty

Motive is provided as it is. As far as the law allows, Motive is not liable for loss or damage that comes from using it, and never for more than you paid for your key. Nothing here takes away rights you have by law as a consumer.

Contact

Email support@motiveplayer.com. If it is about a key, include your order ID.